PURE LEAPFROG — Data Protection Complaints Form
We take concerns about how we handle personal data seriously. Please use this form to tell us about your complaint, and we will acknowledge receipt within 30 days and respond without undue delay.
You do not need to use any specific legal language — just describe what has happened and why you are unhappy.
What happens next?
- We will acknowledge your complaint within 30 days of receiving it.
- We will look into your complaint and may contact you for more information.
- We will write to you to explain the outcome of your complaint and the reasons for it, in plain language.
- If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO):
- Website: ico.org.uk/make-a-complaint
- Telephone: 0303 123 1113
Alternative ways to submit your complaint
If you are not comfortable submitting your form via this portal, you can also download the form below and submit via email or post:
- email to info@pureleapfrog.org
- post to Pure Leapfrog, Leah’s Yard, 22 Cambridge St, Sheffield S1 4HP
